STOURPORT Police Station's public counter service is now closed.
West Mercia Police has replaced the service with a 24 hour contact point to police via a telephone intercom.
By using the contact point, residents can report missing people, crimes and traffic collisions, make appointments to speak to a local officer, discuss community concerns and seek information.
According to police Safer Neighbourhood Teams are increasing their visibility and accessibility to offer support, reassurance and advice to local residents.
It is doing this by increasing patrols, drop in surgeries, community meetings and forums, and meetings with police officers or staff by appointment as well as via email and Twitter.
Residents that require services that must be done at a public counter including bail signings, examination of driving documents, receipt of found property and foreign nationals registering with the police will now have to travel to Kidderminster Police Station.
Kidderminster's hours have been altered to 8am until 8pm Monday to Saturday and 10am-4pm on Sundays and bank holidays.