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4:07pm Wednesday 22nd February 2012 in Business Profiles
MUDIE-BOND, the franchised dealer for Mercedes-Benz trucks, vans and the Mercedes-Benz Unimog, is celebrating 25 years in business.
The well-respected firm has an operating centre on the Hoobrook Industrial Estate in Kidderminster, which offers a full range of sales, servicing and spares facilities.
Other Mudie-Bond centres are located in Tewkesbury, Oxford and Brackley, making the group the main dealer for Mercedes-Benz commercial vehicles in the region. Mudie-Bond is also the only authorised Mercedes-Benz commercial vehicle repairer in Worcestershire, Gloucestershire, Herefordshire, Oxfordshire and Northamptonshire.
One reason for this long success is the company’s enviable reputation for quality, value and personal service. Continuity is important when it comes to building trusted relationships with customers who value dealing with staff members they know by name and whose advice is reliable.
One such member of the Mudie-Bond team is Wayne Burns who began his career as an apprentice in 1983 and is now the customer services manager for the Kidderminster centre.
“As a group, we focus on forging first-class relationships with our customers,” said Mr Burns.
“It’s our promise that whether you need one vehicle or a fleet, new or used, Mudie-Bond in partnership with Mercedes-Benz, will ensure that you continue operating the best vehicles that makes financial sense for your business.”
Like other centres in the group, the Hoobrook Industrial Estate branch boasts a comprehensive choice of new and approved used Mercedes-Benz trucks and vans for sale, as well as an experienced service department staffed by technicians who are fully trained to Mercedes-Benz standards.
Van sales manager Ian Bradley said: “We stock the full range of Mercedes-Benz vans, which are known to be among the most reliable and cost effective on the market.
“In addition to new models, we always have a wide range of used Mercedes-Benz vans and trucks for sale.
“We pride ourselves on achieving excellence through delivering unrivalled quality and exceptional levels of customer care by taking the time to understand our customers’ needs.”
Mercedes-Benz is a by-word for reliability, which is why Mudie-Bond is the choice of fleet managers.
Eight fully equipped bays means the Hoobrook Estate depot is geared up to service fleets with ease and at its customers’ convenience. In addition, class 4, 5, 5L and 7 MOTs are offered throughout opening hours until 10.30pm.
Contract servicing packages are available to suit all needs and genuine Mercedes-Benz parts are exclusively fitted when vehicles are serviced or repaired at Mudie-Bond’s state-of-the-art workshop. This means customers can rely on the quality, safety and performance of these components to keep their vehicle running as efficiently and smoothly as it did when it left the factory.
The popular range of light commercials includes the Vito, Sprinter and Vario, while the comprehensive line up of tractor and rigid trucks offers the Actros, Atego, Axor, Econic and Fuso Canter.
The new Canter TF and New Actros are set for launch in the spring.
FACTFILE Address: No. 3 Road, Hoobrook Industrial Estate, Kidderminster, DY10 1HY Phone: 01562 864444; fax: 01562 865456. website: www.mudie-bond.co.uk.
Opening hours: service department 7.30am to 10.30pm Monday to Friday; sales 8.30am to 5.30pm, Monday to Friday, 9am to 1pm Saturday; 7.30am to1pm Saturday; parts department 7.30am to 6pm Monday to Friday, 7.30am to 12.30pm Saturday