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Wolverley amputee was left 'freezing' in clinic
6:50am Friday 20th December 2013 in Local
A DOUBLE amputee from Wolverley says he was left unable to sleep as he was moved from a ward to a “freezing” clinic at Worcestershire Royal Hospital.
William Jones, of Sebright Road, was moved on his third and final night at the hospital to sleep in an endoscopy clinic as nurses said there was an emergency and his space on the ward was needed.
The 67-year-old was in hospital for a kidney problem and water infection, which he claims he still had when he was discharged.
Mr Jones said: “It was absolutely freezing. The way I was treated was unbelievable, I just don’t want another person to go through it.
“My main complaint was that I was asked at midnight to go to another ward but they stuck me in the endoscopy clinic, where the air conditioning was on full blast.
“I’m a warm person anyway but I had five blankets and I still couldn’t get warm.
“They then locked me in, as I refused to sign myself out. There was another bloke in there as he was waiting for an early endoscopy appointment. That’s why he was there.”
Mr Jones said he lost his both of his legs due to his diabetes after gangrene set in about two years ago.
Worcestershire Acute Hospitals Trust said it was “very sorry” to hear of Mr Jones’ complaint and had contacted him about the incident, which took place on Sunday, November 24.
Mr Jones added: “The manager came to see me and I was taken back to the ward at 3.30am to a side room but then nobody came back to see me until 7.30am.
“They didn’t want to know me - it was terrible. They didn’t come near you all night. I wouldn’t wish it on anybody, I’m a disabled pensioner.
"They knew they were in the wrong after I complained.”
Mr Jones said he had been contacted by the trust and was waiting for a full apology.
Lindsey Webb, chief nursing officer, said: “We are aware of the issues Mr Jones has raised and are very sorry that he has had cause to raise concerns.
“We always take patient feedback very seriously and have arranged to contact him to address his concerns personally, to ensure we can improve our services in the future.”
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