Anger at parking ticket

DISGUSTED: Andrea Masterman’s mother Beryl Clarke, who was on her first trip out in her wheelchair when they were fined.

DISGUSTED: Andrea Masterman’s mother Beryl Clarke, who was on her first trip out in her wheelchair when they were fined. Buy this photo

First published in Local
Last updated

A DAUGHTER caring for her dying mother was slapped with a parking fine after her ticket moved while she manoeuvred a wheelchair out of her car.

Despite Andrea Masterman explaining the circumstances to UK Parking Control (UKPC), which is - sued the fine, and sending proof of her paid-for ticket, she said she has still been ordered to pay up.

The parking firm has reduced the fine from £60 to £15 as a gesture of good-will following an appeal but Miss Masterman, of Kidderminster, said she was “disgusted” it did not waive the full cost.

A spokeswoman for UKPC denied that Miss Masterman had notified them of her circumstances.

“It’s disgusting,” Miss Masterman said. “I’ve shown them the ticket and told them my mother is dying.”

It was during the 33-year-old’s first outing with her terminally-ill mother Beryl Clarke, who had just spent four weeks in hospital since she became wheelchair-bound after being diagnosed with motor neurone disease, that she was issued with the fine.

Miss Masterman had parked in Blackwell Street’s Swan Centre car park to take her mother shopping.

She said her parking ticket was blown into the air vent without her noticing as she struggled to get the wheelchair out of the car for the first time.

“I paid and displayed my ticket in the front window and never thought anything of it,” Miss Masterman explained. “When we got back to the car there was a fine stuck to the windscreen — the ticket had gone down into the air vent.

“I think that while I was manoeuvring the wheelchair it knocked or blew the ticket off the wind - screen, but you could still see the date and time.

“I wrote straight to UKPC with a photograph of my ticket and told them that my mother is terminally ill and it was our first day out after she came out of hospital.”

She added she had received a letter from UKPC last week stating her fine would be reduced if she paid within 35 days.

“If I didn’t pay and display fair enough, but I have written to them with the full circumstances.”

The UKPC spokeswoman added: “The vehicle was parked without display - ing a valid paid and display ticket and therefore the charge has been issued correctly."

Comments (18)

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8:55am Fri 7 Mar 14

vassenden says...

UKPC, must be full of Jobsworths.
UKPC, must be full of Jobsworths. vassenden
  • Score: 3

9:33am Fri 7 Mar 14

gypsyman1 says...

ukpc are a bunch of idiots, who dont care about anyoone or anything, and they are as dodgy as anythig,
ukpc are a bunch of idiots, who dont care about anyoone or anything, and they are as dodgy as anythig, gypsyman1
  • Score: 10

10:14am Fri 7 Mar 14

harryurz says...

http://forums.moneys
avingexpert.com/show
thread.php?t=3981683
http://forums.moneys avingexpert.com/show thread.php?t=3981683 harryurz
  • Score: 2

11:17am Fri 7 Mar 14

grouchy old git says...

Don't be bullied by UKPC they cannot demand money from you they can only request. It is a civil not criminal case and they must get a county court summons. If they harass you, call the police and have them prosecuted for demanding money with menace.
Don't be bullied by UKPC they cannot demand money from you they can only request. It is a civil not criminal case and they must get a county court summons. If they harass you, call the police and have them prosecuted for demanding money with menace. grouchy old git
  • Score: 13

12:33pm Fri 7 Mar 14

Shibdrift says...

Yes, as has been previously stated - ignore them and they WILL (eventually) go away.
Not repsonding to any (more) of their letters might also be a good idea.
Yes, as has been previously stated - ignore them and they WILL (eventually) go away. Not repsonding to any (more) of their letters might also be a good idea. Shibdrift
  • Score: 9

1:07pm Fri 7 Mar 14

sjd1956 says...

This is a case of absolute stupidity and lack of due care on the part of UKPC.
I suspect not for the first or last occasion.
They need to learn some common sense and decency.
This is a case of absolute stupidity and lack of due care on the part of UKPC. I suspect not for the first or last occasion. They need to learn some common sense and decency. sjd1956
  • Score: 5

5:06pm Fri 7 Mar 14

FlipC - The Mad Ranter says...

As with all other tales of this type, and as others have mentioned, it's a charge not a fine. Strictly speaking they're enacting the penalty clause of the contract agreed to by parking there. It's a civil case and they need to provide evidence that the contract was broken and most of the time they can't.
As with all other tales of this type, and as others have mentioned, it's a charge not a fine. Strictly speaking they're enacting the penalty clause of the contract agreed to by parking there. It's a civil case and they need to provide evidence that the contract was broken and most of the time they can't. FlipC - The Mad Ranter
  • Score: 8

10:00pm Fri 7 Mar 14

luke210389 says...

UKPC are idiots and use bullying tactics to get you to pay up. They are complete jobsworths. If you ignore them. The only parking tickets you have to pay by law are police and council. They are a private run firm and even when they threaten you with court thats all that happens, they threaten you.
UKPC are idiots and use bullying tactics to get you to pay up. They are complete jobsworths. If you ignore them. The only parking tickets you have to pay by law are police and council. They are a private run firm and even when they threaten you with court thats all that happens, they threaten you. luke210389
  • Score: 5

8:39am Sat 8 Mar 14

mummy2littlemonkeys says...

The same thing happened to me in the matalan car park, I had my ticket on the dashboard but while getting the kids out the car the ticket blew onto the floor so I got a parking fine, they need to bring back the sticker tickets so they can be stuck to the windscreen/window then this wouldn't happen!
The same thing happened to me in the matalan car park, I had my ticket on the dashboard but while getting the kids out the car the ticket blew onto the floor so I got a parking fine, they need to bring back the sticker tickets so they can be stuck to the windscreen/window then this wouldn't happen! mummy2littlemonkeys
  • Score: 2

9:30am Sat 8 Mar 14

Poppasmurf says...

Unfortunately, this Tory/LibDem government changed the rules on private parking last year to enable their friends to issue fines for private parking, and you can no longer just ignore these private parking tickets. However, in this instance, I would feel she should let them take her to court if they dare. She has paid for her ticket to park and any court would through the case out.
Unfortunately, this Tory/LibDem government changed the rules on private parking last year to enable their friends to issue fines for private parking, and you can no longer just ignore these private parking tickets. However, in this instance, I would feel she should let them take her to court if they dare. She has paid for her ticket to park and any court would through the case out. Poppasmurf
  • Score: 0

9:56am Sat 8 Mar 14

FlipC - The Mad Ranter says...

The only relevant change in law I know of was on 2012 that allowed them to chase the registered keeper rather than the driver
The only relevant change in law I know of was on 2012 that allowed them to chase the registered keeper rather than the driver FlipC - The Mad Ranter
  • Score: 4

10:20am Sat 8 Mar 14

Poppasmurf says...

Have a look here:
http://forums.moneys
avingexpert.com/show
thread.php?t=4816822
Have a look here: http://forums.moneys avingexpert.com/show thread.php?t=4816822 Poppasmurf
  • Score: 0

10:38am Sat 8 Mar 14

FlipC - The Mad Ranter says...

That's the law I was referring to. People were using the 'the contract is with the driver and I wasn't the driver' defence and courts were determining balance of probability. It's still a civil matter and still not a "fine"
That's the law I was referring to. People were using the 'the contract is with the driver and I wasn't the driver' defence and courts were determining balance of probability. It's still a civil matter and still not a "fine" FlipC - The Mad Ranter
  • Score: 2

12:01pm Sat 8 Mar 14

its-me-ed says...

I had one over two years ago outside the range. Ignore all their brightly coloured demands and they will eventually go away.
I had one over two years ago outside the range. Ignore all their brightly coloured demands and they will eventually go away. its-me-ed
  • Score: 5

3:49pm Sat 8 Mar 14

Barefoot and different says...

Typical, hit the poorest and the weakest! I Hope the B who gave her a ticket rots in hell but even that's to good for them!
Typical, hit the poorest and the weakest! I Hope the B who gave her a ticket rots in hell but even that's to good for them! Barefoot and different
  • Score: -1

4:04pm Sat 8 Mar 14

mark.lawley says...

does't really encourage people to visit the swan centre or kidderminster- under the circumstances where the lady had purchased a ticket and could produce proof the charge should be cancelled if the carparking company have any social moral compassion
does't really encourage people to visit the swan centre or kidderminster- under the circumstances where the lady had purchased a ticket and could produce proof the charge should be cancelled if the carparking company have any social moral compassion mark.lawley
  • Score: 6

5:16pm Sun 9 Mar 14

Sideshow Steve says...

This sort of thing really annoys me...Is there no compassion left in our miserable money grabbing country........It's just greed and there's no way I would pay them a penny......Karma....
Just bide your time :-)
This sort of thing really annoys me...Is there no compassion left in our miserable money grabbing country........It's just greed and there's no way I would pay them a penny......Karma.... Just bide your time :-) Sideshow Steve
  • Score: 1

4:05pm Tue 11 Mar 14

emjaypee says...

Seems like a good case for avoiding the swan centre car park altogether.
It is clear that there was no intention to evade payment. I can remember when all parking pay & display tickets had adhesive backs so you could stick them to the windscreen but then someone must have thought they can earn more by making the tickets liable to blow away if they do not stick to other surfaces.
Seems like a good case for avoiding the swan centre car park altogether. It is clear that there was no intention to evade payment. I can remember when all parking pay & display tickets had adhesive backs so you could stick them to the windscreen but then someone must have thought they can earn more by making the tickets liable to blow away if they do not stick to other surfaces. emjaypee
  • Score: 3

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