A KIDDERMINSTER surgery are "delighted" after a receiving an 'outstanding' rating from a Quality Care Commission inspection.

Stanmore House Surgery on Linden Avenue was praised by inspectors for their safety measures, safeguarding, and their dignified and supportive treatment of patients.

The comprehensive inspection took place last November, and the report said that the practice had "clear systems to manage risk so that safety incidents were less likely to happen," and that "staff treated patients with compassion, kindness, dignity and respect."

It was also noted that "there was a strong focus on continuous learning and improvement at all levels of the organisation."

The report outlined that GPs at the practice would often do "teaching sessions" for nurses during their days off, discussing issues such as Thyroid disease and Hypertension to highlight guidelines and "upskill" nurses, which helped them when carrying out weekly wards at care homes.

Areas that inspectors found "outstanding" included an "effective approach to managing safeguarding for children and vulnerable adults," as well as a "robust system in place for monitoring patients on high risk medicines."

Inspectors said that the practice used an "innovative way of dealing with external safety alerts," where a colour coded computer system was put in place to ensure all clinicians saw every alert.

The practice also came top out of 65 surgeries in Worcestershire in the national patient survey, which rated overall experience.

Practice manager Shirley Mackay said: "We are delighted that the CQC have recognised the good work we do here at Stanmore House.

"It is a whole team effort and we are fortunate to have a fantastic team of doctors, nurses and staff.

"We will continue to strive to make a positive impact on the health and well-being of all our patients."