A KIDDERMINSTER care home has been given a 'requires improvement' rating by the Care Quality Commission after inspectors visited.

Westley Court Care Home was given an overall rating of 'requires improvement' in a report published on December 5 after concerns were raised over issues including parts of it needing refurbishment, staffing levels and medicines not being managed in a safe way.

The home on Austcliffe Lane, Cookley was rated 'requires improvement' in the categories is the service safe? is the service effective? is the service responsive? and is the service well led?

It was rated 'good' in the category is the service caring?

The report states "risks to people's health and well-being were not always managed safely and guidance and advice from professionals was not always followed."

Inspectors said "medicines were not always managed in a safe way."

Inspectors also raised concerns over staffing levels and said that a number of vacancies were being advertised.

The report says "improvements could be made to the environment to support people living with dementia" and that some areas of the home were "tired and in need of refurbishment."

It states the manager said a refurb was planned to start this month.

It also goes on to say that "management changes had recently occurred, the manager and regional manager had only been in post a few weeks at the time of our inspection."

The report states that equipment was stored in corridors blocking fire exits, but that this was moved following the visit.

It also states that "Where people were at risk of developing pressure sores and required assistance to change position, monitoring records were not always completed in line with their care plan.

"This placed people at increased risk of skin damage."

It also states that on the second day of inspection there had been confirmed cases of Covid 19 and that staff were wearing face masks, but some were wearing them incorrectly.

The report did raise some good areas - it said "people living at the home and relatives told us they were happy with the care provided."

"One relative told us: "Staff are lovely and supportive."

The report states that: "People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests."

They said on the last inspection day a singer, who had been booked before their visit, was performing and residents were enjoying the entertainment.

The CQC has asked the home to send a report detailing what action it will take and will check whether this action is taken.

Westley Court Care Home has been contacted for comment.