HAVING discovered an online consultation on changes to council tax discounts undertaken by Wyre Forest District Council ends on October 15, I accessed the proposal document.

I could not understand whether the single person’s discount I receive was affected by these proposals or not so I rang the number given in the article.

I was put through to a lady in the council tax office who didn’t even know a consultation was taking place!

She did not seem to understand why I was worried as these “were only proposals.”

NICKY GRIFFITHS Farfield Kidderminster